Privacy Policy

SuitePulse is a product of Hines Holdings LLC ("SuitePulse," "we," "us"). This policy explains what information this website, suitepulse.io, collects, how it is used, and the choices you have.

What this policy covers

This policy covers the suitepulse.io website. Information that subscribers enter inside the SuitePulse application at app.suitepulse.io is covered by the SuitePulse Subscriber Agreement and the privacy notice shown inside the application, not by this policy.

What we collect

Information you send us. When you submit the contact form, the details you enter (your name, company name, work email address, phone number, the number of units you manage, and any message) are stored in this website's database, hosted by Wix, and emailed to us. We use them to respond to your request, to talk with you about subscribing, and, if you subscribe, to set up your account. We may keep your details on file so we can let you know about SuitePulse; every such email will tell you how to stop receiving them. Please do not send confidential information, such as guest details or property access codes, through the form.

Information collected automatically. This site is hosted by Wix.com Ltd. Like most websites, Wix's servers record standard technical information when you visit: your IP address, browser type, device type, the pages you view, and the date and time of your visit. Wix may set cookies needed to run the site and to measure traffic. We see this information only in aggregate. Wix's own privacy policy governs how Wix handles it: wix.com/about/privacy.

What we do not do

We do not sell, rent, or trade your personal information. We do not run advertising on this site. We do not share your details with other companies except the service providers that host this site and deliver our email. We do not knowingly collect information from anyone under 16.

Cookies

The site uses only the cookies Wix needs to operate and measure the site. You can block or delete cookies in your browser settings. Doing so may affect how the site displays.

Links to other sites

This site links to app.suitepulse.io (the SuitePulse application), turnpulse.io, and larksteadgroup.com, and may link to other sites. Each has its own privacy policy. We are not responsible for their practices.

How long we keep information

Contact requests are kept as long as needed to respond, to follow up, and for our ordinary business records. Technical logs are kept by Wix according to its retention practices.

Your choices

You may ask us to correct or delete information you have sent us, or to stop contacting you, by writing to hello@suitepulse.io. Residents of some jurisdictions have additional rights under local law, which we will honor as required.

Changes

If we change this policy, we will post the new version here with a new effective date.

Contact

Hines Holdings LLC · SuitePulse · P.O. Box 152, Westlake, OR 97493 · hello@suitepulse.io